• Marketing and client liaison
• Office Management and Venue hire
• Course administration
• Finance and Accounting
• Human resources
• Catering and housekeeping

Like most busy, growing companies, we don’t always get it right, but we are frequently complimented on how helpful and caring our admin staff are.

Since our courses are much more than a series of lectures, and are very practical in nature, our academic staff need to be able to walk-the-walk, as well as talk-the-talk.  They are not only great facilitators and teachers, but they are able to coach, advice and mentor delegates as they complete their practical work.  Since a key objective of our training approach is to develop delegates who have the self-confidence and knowledge to apply their skills when they leave us, they have been carefully coached to ‘facilitate learning’ rather than ‘teach’.  Our more experienced academic staff fill a number of roles, including: