National Certificate: Generic Management

TCP Group Generic-Management
SAQA QUAL ID QUALIFICATION TITLE
59201 National Certificate: Generic Management
ORIGINATOR
SGB Generic Management
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report. OQSF – Occupational Qualifications Sub-framework
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate Field 03 – Business, Commerce and Management Studies Generic Management
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined 162 Level 5 Level TBA: Pre-2009 was L5 Regular-Unit Stds Based
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered SAQA 06120/18 2018-07-01 2023-06-30
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30 2027-06-30
  ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Core 252044 Apply the principles of knowledge management Level 5 Level TBA: Pre-2009 was L5 6
Core 252037 Build teams to achieve goals and objectives Level 5 Level TBA: Pre-2009 was L5 6
Core 252020 Create and manage an environment that promotes innovation Level 5 Level TBA: Pre-2009 was L5 6
Core 252032 Develop, implement and evaluate an operational plan Level 5 Level TBA: Pre-2009 was L5 8
Core 252027 Devise and apply strategies to establish and maintain workplace relationships Level 5 Level TBA: Pre-2009 was L5 6
Core 252021 Formulate recommendations for a change process Level 5 Level TBA: Pre-2009 was L5 8
Core 252029 Lead people development and talent management Level 5 Level TBA: Pre-2009 was L5 8
Core 252043 Manage a diverse work force to add value Level 5 Level TBA: Pre-2009 was L5 6
Core 252034 Monitor and evaluate team members against performance standards Level 5 Level TBA: Pre-2009 was L5 8
Core 252025 Monitor, assess and manage risk Level 5 Level TBA: Pre-2009 was L5 8
Core 252035 Select and coach first line managers Level 5 Level TBA: Pre-2009 was L5 8
Fundamental 120300 Analyse leadership and related theories in a work context Level 5 Level TBA: Pre-2009 was L5 8
Fundamental 252026 Apply a systems approach to decision making Level 5 Level TBA: Pre-2009 was L5 6
Fundamental 252036 Apply mathematical analysis to economic and financial information. Level 5 Level TBA: Pre-2009 was L5 6
Fundamental 252042 Apply the principles of ethics to improve organisational culture Level 5 Level TBA: Pre-2009 was L5 5
Fundamental 252022 Develop, implement and evaluate a project plan Level 5 Level TBA: Pre-2009 was L5 8
Fundamental 252040 Manage the finances of a unit Level 5 Level TBA: Pre-2009 was L5 8
Fundamental 12433 Use communication techniques effectively Level 5 Level TBA: Pre-2009 was L5 8
Elective 114600 Apply innovative thinking to the development of a small business Level 4 NQF Level 04 4
Elective 242830 Conduct a security threat assessment in a defined operational area Level 4 NQF Level 04 6
Elective 15227 Conduct skills development administration in an organisation Level 4 NQF Level 04 4
Elective 251965 Create awareness and promote a culture of risk avoidance through advocacy activities Level 4 NQF Level 04 6
Elective 10462 Demonstrate an understanding of cement technology Level 4 NQF Level 04 22
Elective 10464 Demonstrate an understanding of lime technology Level 4 NQF Level 04 16
Elective 12761 Demonstrate an understanding of macroeconomic principles as they apply to the South African business environment Level 4 NQF Level 04 8
Elective 115473 Demonstrate and apply an understanding of the legal aspects of an auction Level 4 NQF Level 04 8
Elective 13952 Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit Level 4 NQF Level 04 8
Elective 242668 Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act Level 4 NQF Level 04 4
Elective 114212 Explain the impact of organisational wellness on a business environment and indicate a strategy for a business unit Level 4 NQF Level 04 3
Elective 10980 Induct a new employee Level 4 NQF Level 04 6
Elective 119796 Monitor and control quality assurance procedures in a food or sensitive consumer product environment Level 4 NQF Level 04 8
Elective 242829 Monitor the level of service to a range of customers Level 4 NQF Level 04 5
Elective 114592 Produce business plans for a new venture Level 4 NQF Level 04 8
Elective 116973 Read and interpret process, electrical, instrumentation and construction drawings Level 4 NQF Level 04 4
Elective 15228 Advise on the establishment and implementation of a quality management system for skills development practices in an organisation Level 5 Level TBA: Pre-2009 was L5 10
Elective 243266 Align activities of own business unit with others in the retail business Level 5 Level TBA: Pre-2009 was L5 12
Elective 252030 Analyse compliance to legal requirements and recommend corrective actions Level 5 Level TBA: Pre-2009 was L5 4
Elective 243270 Analyse market needs and trends and source and price pre-owned vehicles Level 5 Level TBA: Pre-2009 was L5 14
Elective 243267 Apply and continuously improve company policies and procedures Level 5 Level TBA: Pre-2009 was L5 10
Elective 15234 Apply efficient time management to the work of a department/division/section Level 5 Level TBA: Pre-2009 was L5 4
Elective 258126 Apply facilities management principles Level 5 Level TBA: Pre-2009 was L5 8
Elective 15236 Apply financial analysis Level 5 Level TBA: Pre-2009 was L5 4
Elective 252023 Apply financial practices and ratio analysis Level 5 Level TBA: Pre-2009 was L5 8
Elective 252175 Apply principles of marketing to sport Level 5 Level TBA: Pre-2009 was L5 5
Elective 120303 Apply principles of risk management Level 5 Level TBA: Pre-2009 was L5 8
Elective 252031 Apply the principles and concepts of emotional intelligence to the management of self and others Level 5 Level TBA: Pre-2009 was L5 4
Elective 244315 Assess threat for security installation purposes Level 5 Level TBA: Pre-2009 was L5 7
Elective 10047 Close a deal with a customer Level 5 Level TBA: Pre-2009 was L5 5
Elective 254454 Co-ordinate public relations and liaison with the media for athletes and sport teams Level 5 Level TBA: Pre-2009 was L5 5
Elective 258137 Collate, interpret and utilise financial information in a Real Estate business Level 5 Level TBA: Pre-2009 was L5 8
Elective 244330 Compile a threat and risk assessment for a close protection operation Level 5 Level TBA: Pre-2009 was L5 5
Elective 255514 Conduct a disciplinary hearing Level 5 Level TBA: Pre-2009 was L5 15
Elective 251967 Conduct disaster risk assessment Level 5 Level TBA: Pre-2009 was L5 15
Elective 117853 Conduct negotiations to deal with conflict situations Level 5 Level TBA: Pre-2009 was L5 8
Elective 115753 Conduct outcomes-based assessment Level 5 Level TBA: Pre-2009 was L5 15
Elective 12999 Contribute to the management of costs and the enhancement of value Level 5 Level TBA: Pre-2009 was L5 10
Elective 15232 Coordinate planned skills development interventions in an organisation Level 5 Level TBA: Pre-2009 was L5 6
Elective 252180 Coordinate the logistics of a sports team on tour Level 5 Level TBA: Pre-2009 was L5 8
Elective 115855 Create, maintain and update record keeping systems Level 5 Level TBA: Pre-2009 was L5 5
Elective 252189 Deal with sub standard performance in a team Level 5 Level TBA: Pre-2009 was L5 5
Elective 117023 Demonstrate a working knowledge of the Insolvency Act of 1936 and the Messenger of the Court Act (Act 32 of 1994) Level 5 Level TBA: Pre-2009 was L5 10
Elective 119801 Demonstrate an understanding of microbiological principles and its application in a food handling environment. Level 5 Level TBA: Pre-2009 was L5 12
Elective 116967 Demonstrate an understanding of national water related authorisation procedures Level 5 Level TBA: Pre-2009 was L5 4
Elective 258123 Demonstrate an understanding of real estate economics in the South African context Level 5 Level TBA: Pre-2009 was L5 8
Elective 255495 Demonstrate an understanding of the sectoral determination for the wholesale and retail sector Level 5 Level TBA: Pre-2009 was L5 8
Elective 114274 Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) Level 5 Level TBA: Pre-2009 was L5 8
Elective 116998 Demonstrate knowledge of advanced processes for treating water Level 5 Level TBA: Pre-2009 was L5 16
Elective 117005 Demonstrate knowledge of environmental management tools for permitting and auditing in the water services sector Level 5 Level TBA: Pre-2009 was L5 12
Elective 116969 Demonstrate knowledge of good financial management practices Level 5 Level TBA: Pre-2009 was L5 6
Elective 116985 Demonstrate knowledge of industrial effluent permitting Level 5 Level TBA: Pre-2009 was L5 8
Elective 116971 Demonstrate knowledge of pollution Incident management and remediation Level 5 Level TBA: Pre-2009 was L5 10
Elective 116968 Demonstrate knowledge of the principles and processes of environmental costs and water service charges Level 5 Level TBA: Pre-2009 was L5 4
Elective 116982 Demonstrate knowledge of water quality control Level 5 Level TBA: Pre-2009 was L5 7
Elective 116979 Demonstrate knowledge of water related legislation and the responsibilities of management in terms of the acts Level 5 Level TBA: Pre-2009 was L5 8
Elective 116984 Demonstrate knowledge of water resources management Level 5 Level TBA: Pre-2009 was L5 7
Elective 116977 Demonstrate the use of simulation software to understand the principal mechanisms in wastewater treatment and sludge production processes Level 5 Level TBA: Pre-2009 was L5 7
Elective 120480 Demonstrate understanding of crime prevention Level 5 Level TBA: Pre-2009 was L5 6
Elective 117003 Demonstrate understanding of sections of the occupational health and safety act (act 85 of 1993) applicable to the water sector Level 5 Level TBA: Pre-2009 was L5 6
Elective 263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework Level 5 Level TBA: Pre-2009 was L5 5
Elective 120484 Demonstrate understanding of the principles of common law crimes and statutory law offences Level 5 Level TBA: Pre-2009 was L5 12
Elective 252033 Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS Level 5 Level TBA: Pre-2009 was L5 8
Elective 252039 Develop a plan to combat corruption Level 5 Level TBA: Pre-2009 was L5 5
Elective 252188 Develop a programme for adventure based learning (abl) experiences Level 5 Level TBA: Pre-2009 was L5 8
Elective 15219 Develop and implement a strategy and action plans for a team, department or division Level 5 Level TBA: Pre-2009 was L5 4
Elective 251964 Develop and implement disaster risk reduction plans Level 5 Level TBA: Pre-2009 was L5 10
Elective 10070 Develop and implement marketing plan in line with marketing strategy Level 5 Level TBA: Pre-2009 was L5 20
Elective 10067 Develop customer needs and relationships Level 5 Level TBA: Pre-2009 was L5 16
Elective 258135 Develop, implement and control administration of Real Estate systems, policies and procedures Level 5 Level TBA: Pre-2009 was L5 8
Elective 10043 Develop, implement and manage a project/activity plan Level 5 Level TBA: Pre-2009 was L5 5
Elective 13015 Draft financial statements Level 5 Level TBA: Pre-2009 was L5 12
Elective 15224 Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks Level 5 Level TBA: Pre-2009 was L5 4
Elective 251962 Establish and co-ordinate forums for disaster risk management in a specific environment Level 5 Level TBA: Pre-2009 was L5 6
Elective 10066 Establish customer needs and relationships Level 5 Level TBA: Pre-2009 was L5 16
Elective 252182 Establish sustainable organisational structures for sport Level 5 Level TBA: Pre-2009 was L5 8
Elective 116484 Evaluate a specified code of ethics and/or code of conduct Level 5 Level TBA: Pre-2009 was L5 6
Elective 252024 Evaluate current practices against best practice Level 5 Level TBA: Pre-2009 was L5 4
Elective 252181 Explain the role of governance structures in sport Level 5 Level TBA: Pre-2009 was L5 5
Elective 252184 Facilitate participation in an adventure based activity Level 5 Level TBA: Pre-2009 was L5 6
Elective 10054 Identify and manage areas of customer service impact Level 5 Level TBA: Pre-2009 was L5 6
Elective 10048 Identify brand mix elements Level 5 Level TBA: Pre-2009 was L5 8
Elective 10045 Identify product features, advantages and benefits to the customer Level 5 Level TBA: Pre-2009 was L5 10
Elective 258138 Implement and maintain legal requirements within a Real Estate business Level 5 Level TBA: Pre-2009 was L5 6
Elective 15229 Implement codes of conduct in the team, department or division Level 5 Level TBA: Pre-2009 was L5 3
Elective 251966 Implement disaster risk management principles in response, recovery, relief and rehabilitation activities Level 5 Level TBA: Pre-2009 was L5 15
Elective 116926 Implement skills development as workplace learning to support organisational transformation Level 5 Level TBA: Pre-2009 was L5 12
Elective 15226 Implement systems to meet the flow of information in a team, department or division Level 5 Level TBA: Pre-2009 was L5 3
Elective 15223 Implement training needs for teams and individuals to upgrade skills levels Level 5 Level TBA: Pre-2009 was L5 3
Elective 116972 Implement water reticulation and sanitation systems at the customer interface Level 5 Level TBA: Pre-2009 was L5 6
Elective 263376 Improve the effectiveness and efficiency of quality management system Level 5 Level TBA: Pre-2009 was L5 8
Elective 11286 Institute disciplinary action Level 5 Level TBA: Pre-2009 was L5 8
Elective 258120 Integrate the principles of Agricultural property ownership into Real Estate sales and marketing functions Level 5 Level TBA: Pre-2009 was L5 12
Elective 258125 Integrate the principles of Commercial/Industrial property ownership into Real Estate sales and marketing functions Level 5 Level TBA: Pre-2009 was L5 12
Elective 251961 Interpret and integrate disaster risk management theory into programmes and activities according to the Disaster Risk Management (DRM) Framework Level 5 Level TBA: Pre-2009 was L5 15
Elective 114226 Interpret and manage conflicts within the workplace Level 5 Level TBA: Pre-2009 was L5 8
Elective 119159 Maintain manufacturing efficiencies Level 5 Level TBA: Pre-2009 was L5 12
Elective 252183 Maintain safety in the conduct of adventure based learning activities Level 5 Level TBA: Pre-2009 was L5 5
Elective 258122 Manage a business broking business or division Level 5 Level TBA: Pre-2009 was L5 12
Elective 258117 Manage a Real Estate franchise business Level 5 Level TBA: Pre-2009 was L5 12
Elective 255496 Manage a training intervention Level 5 Level TBA: Pre-2009 was L5 8
Elective 258119 Manage an auctioneering business or division Level 5 Level TBA: Pre-2009 was L5 12
Elective 116974 Manage and maintain water or wastewater reticulation Level 5 Level TBA: Pre-2009 was L5 18
Elective 243265 Manage assets of a business unit Level 5 Level TBA: Pre-2009 was L5 12
Elective 255498 Manage cold chain processes in a wholesale and retail unit Level 5 Level TBA: Pre-2009 was L5 6
Elective 258116 Manage community schemes Level 5 Level TBA: Pre-2009 was L5 8
Elective 10053 Manage customer requirements and needs and implement action plans Level 5 Level TBA: Pre-2009 was L5 8
Elective 244031 Manage dangerous goods logistics Level 5 Level TBA: Pre-2009 was L5 12
Elective 116928 Manage diversity in the workplace Level 5 Level TBA: Pre-2009 was L5 14
Elective 11911 Manage individual careers Level 5 Level TBA: Pre-2009 was L5 5
Elective 9897 Manage inventory Level 5 Level TBA: Pre-2009 was L5 3
Elective 114925 Manage learner information using an information management system Level 5 Level TBA: Pre-2009 was L5 4
Elective 114925 Manage learner information using an information management system Level 5 Level TBA: Pre-2009 was L5 4
Elective 252177 Manage participants with disabilities in sport Level 5 Level TBA: Pre-2009 was L5 8
Elective 255500 Manage procedures that increase the nett income of a wholesale and retail unit Level 5 Level TBA: Pre-2009 was L5 8
Elective 335917 Manage productivity in a Wholesale and Retail unit Level 5 Level TBA: Pre-2009 was L5 8
Elective 242650 Manage project finances Level 5 Level TBA: Pre-2009 was L5 15
Elective 258121 Manage Real Estate business operations Level 5 Level TBA: Pre-2009 was L5 8
Elective 255499 Manage shrinkage and losses in a wholesale and retail unit Level 5 Level TBA: Pre-2009 was L5 12
Elective 7863 Manage staff development Level 5 Level TBA: Pre-2009 was L5 6
Elective 255497 Manage stock holding procedures in a wholesale and retail unit Level 5 Level TBA: Pre-2009 was L5 6
Elective 252176 Manage the business components of a sport organisation Level 5 Level TBA: Pre-2009 was L5 6
Elective 243268 Manage the capture, storage and retrieval of business unit information Level 5 Level TBA: Pre-2009 was L5 12
Elective 116970 Manage the disposal of effluents, solids and sludge from a wastewater treatment works in terms of relevant legislation and guidelines Level 5 Level TBA: Pre-2009 was L5 5
Elective 258124 Manage the marketing, selling and leasing of properties Level 5 Level TBA: Pre-2009 was L5 12
Elective 258115 Manage the marketing, selling and leasing of property developments Level 5 Level TBA: Pre-2009 was L5 12
Elective 252179 Manage Volunteers in sport Level 5 Level TBA: Pre-2009 was L5 5
Elective 116980 Manage water treatment processes Level 5 Level TBA: Pre-2009 was L5 7
Elective 252028 Manage working capital Level 5 Level TBA: Pre-2009 was L5 10
Elective 258118 Market, sell and lease community schemes Level 5 Level TBA: Pre-2009 was L5 8
Elective 243269 Measure customer satisfaction within a business unit and recommend corrective action Level 5 Level TBA: Pre-2009 was L5 14
Elective 116994 Monitor and control anaerobic and aerobic sludge digestion processes Level 5 Level TBA: Pre-2009 was L5 8
Elective 117008 Monitor and control the mechanisms and processes of sludge thickening, dewatering and drying Level 5 Level TBA: Pre-2009 was L5 15
Elective 117000 Monitor and control the mechanisms of aerobic processes comprising of activated sludge, biofilter processes, ponds and wetlands Level 5 Level TBA: Pre-2009 was L5 18
Elective 243948 Monitor and maintain health, safety and security Level 5 Level TBA: Pre-2009 was L5 4
Elective 10052 Monitor handling of customers by frontline customer service Level 5 Level TBA: Pre-2009 was L5 6
Elective 15230 Monitor team members and measure effectiveness of performance Level 5 Level TBA: Pre-2009 was L5 4
Elective 119166 Optimise manufacturing processes Level 5 Level TBA: Pre-2009 was L5 24
Elective 119800 Optimise product and process quality in a food or sensitive consumer product environment Level 5 Level TBA: Pre-2009 was L5 8
Elective 254463 Organise and administer a sport tournament Level 5 Level TBA: Pre-2009 was L5 10
Elective 258136 Perform market assessments Level 5 Level TBA: Pre-2009 was L5 12
Elective 252187 Plan and conduct leading and mentoring of participants in outdoor adventure experiences Level 5 Level TBA: Pre-2009 was L5 4
Elective 114885 Prepare and communicate a productivity improvement plan for a functional unit Level 5 Level TBA: Pre-2009 was L5 6
Elective 252038 Prepare and manage a budget Level 5 Level TBA: Pre-2009 was L5 5
Elective 12997 Prepare financial reports and returns Level 5 Level TBA: Pre-2009 was L5 8
Elective 252186 Prepare to lead and conduct physical activities Level 5 Level TBA: Pre-2009 was L5 4
Elective 262380 Produce a business plan for a small business Level 5 Level TBA: Pre-2009 was L5 12
Elective 252041 Promote a learning culture in an organisation Level 5 Level TBA: Pre-2009 was L5 5
Elective 252185 Promote sustainable use of the environment Level 5 Level TBA: Pre-2009 was L5 3
Elective 15221 Provide information and advice regarding skills development and related issues Level 5 Level TBA: Pre-2009 was L5 4
Elective 15214 Recognise areas in need of change, make recommendations and implement change in the team, department or division Level 5 Level TBA: Pre-2009 was L5 3
Elective 12996 Record, analyse and prepare cost information Level 5 Level TBA: Pre-2009 was L5 10
Elective 12140 Recruit and select candidates to fill defined positions Level 5 Level TBA: Pre-2009 was L5 9
Elective 255494 Schedule staff Level 5 Level TBA: Pre-2009 was L5 10
Elective 15220 Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation Level 5 Level TBA: Pre-2009 was L5 4
Elective 252178 Support sport or fitness participation for people living with HIV/AIDS Level 5 Level TBA: Pre-2009 was L5 4
Elective 116975 Undertake regulatory environmental auditing in the water sector Level 5 Level TBA: Pre-2009 was L5 8
Elective 251963 Utilise communication and information management systems Level 5 Level TBA: Pre-2009 was L5 10
Elective 264407 Analyse the strategy and external environment of the entity in relation to a function Level 6 Level TBA: Pre-2009 was L6 3
Elective 264403 Apply problem-solving techniques to make decisions on a multi-faceted problem Level 6 Level TBA: Pre-2009 was L6 5
Elective 264400 Apply the principles of corporate governance and ethics in a function Level 6 Level TBA: Pre-2009 was L6 5
Elective 264416 Appraise, develop and retain human capital for a function Level 6 Level TBA: Pre-2009 was L6 6
Elective 115759 Conduct moderation of outcomes-based assessments Level 6 Level TBA: Pre-2009 was L6 10
Elective 243474 Contribute to and implement a marketing strategy for the motor retail business Level 6 Level TBA: Pre-2009 was L6 16
Elective 243352 Develop a motor retail business brand Level 6 Level TBA: Pre-2009 was L6 14
Elective 251968 Develop and manage funding mechanisms for disaster risk management Level 6 Level TBA: Pre-2009 was L6 10
Elective 263978 Develop plans for implementing learnerships and apprenticeships Level 6 Level TBA: Pre-2009 was L6 5
Elective 243353 Develop the motor retail business to deliver brand promise Level 6 Level TBA: Pre-2009 was L6 16
Elective 243351 Enhance relationships with strategic partners of a motor retail business Level 6 Level TBA: Pre-2009 was L6 14
Elective 264398 Evaluate and plan the role of self as leader in a function Level 6 Level TBA: Pre-2009 was L6 5
Elective 264395 Formulate a strategy and an implementation plan for a function Level 6 Level TBA: Pre-2009 was L6 6
Elective 243473 Integrate, co-ordinate and optimise all the business units within a retail motor business Level 6 Level TBA: Pre-2009 was L6 10
Elective 243472 Lead and develop human resources to meet the critical skills shortages and diverse needs of the motor retail business Level 6 Level TBA: Pre-2009 was L6 12
Elective 243471 Manage and improve communication processes for a motor retail business Level 6 Level TBA: Pre-2009 was L6 10
Elective 264408 Manage and improve communication processes in a function Level 6 Level TBA: Pre-2009 was L6 3
Elective 243355 Manage and improve motor retail business operations to optimise profit performance Level 6 Level TBA: Pre-2009 was L6 12
Elective 263982 Manage assessment in a learning organisation Level 6 Level TBA: Pre-2009 was L6 10
Elective 116811 Manage learning at an education, training and development provider Level 6 Level TBA: Pre-2009 was L6 10
Elective 264406 Manage relationships with strategic partners to improve the performance of a function Level 6 Level TBA: Pre-2009 was L6 6
Elective 264405 Manage the information and institutional knowledge within a function Level 6 Level TBA: Pre-2009 was L6 5
Elective 114922 Provide guidance on the strategic governance of NQF implementation by education, training and development providers Level 6 Level TBA: Pre-2009 was L6 4
Elective 243354 Provide, use and manage information and information systems for a motor retail business Level 6 Level TBA: Pre-2009 was L6 10
Elective 243475 Review and revise a performance management system for the motor retail business Level 6 Level TBA: Pre-2009 was L6 10
Elective 264409 Use negotiation in multi-faceted situations to achieve the objectives of a function Level 6 Level TBA: Pre-2009 was L6 5
Elective 116587 Develop, support and promote RPL practices Level 7 Level TBA: Pre-2009 was L7 10